Thank you for your interest in the XIX season of the International Ballet Festival Dance Open.
Please note that now we offer only two options of buying tickets: buying an electronic ticket through our official website (paying by banking card), that you are using now, and in the box office of the festival (paying by cash).
The experience of past season shows that from the time ticket sale is open, many resources start to offer tickets for Dance Open festival. We appreciate this promotion of our brand, but still we kindly ask you to take into consideration: only the ticket bought in the official box office or on the official site of the festival will guarantee a seat and spectacle that you have selected. Without any extra charges. We sincerely hope for your understanding.
Dear friends, we understand that some things might happen unexpectedly and sometimes you won’t be able to attend a performance. In this case we kindly ask you to read the Dance Open Refund Policy below:
Dear spectator, you can find answers below to a range of frequently asked questions about purchase of tickets:
Please check that your credit works for online purchases. Moreover, the festival works only with verified payment platforms, bank card should have 3D secure function. This function offers additional security layer for the transactions you effect in the internet. It looks like this: after entering all required fields, the page of your bank will be opened automatically, and a secret SMS code will be sent to your phone. The payment is made only in case if the password was entered correctly and in time (time limit is always mentioned on the page – usually it takes around 10 minutes).
Yes, you can book a ticket for 2 days maximum by phone 7 (812) 400 03 08 (Mon. to Fri from 11 am to 1 pm and 2.30 pm to 7 pm). There is no booking option on our website.
Unfortunately, we don’t exchange tickets. You can return old tickets and buy new ones. For more detailed information about refund policy, please click here.
You can buy tickets only on the official festival website www.danceopen.com, at any time convenient for you, also in the box office located on the 12 Zakharievskaya Street, St. Petersburg (7 minutes' walk from Chernyshevskaya Metro Station). Opening hours: Mon. to Fri from 11 am to 1 pm and 2.30 pm to 7 pm. Please note: the only official ticket channels are our website and box office.
We urge you not to buy tickets from unlicensed vendors as in this case the risk of fraud is high.
Yes, it is necessary to print ticket. Thus, the control procedure will be faster and you may need printed ticket at the entrance area to your seats.
This zone should be empty.
The festival direction doesn’t recommend visiting spectacles for children under the specified age. Parents should take care of the age and development stage of their child and they are responsible for this decision. Children of all ages should have tickets.
We will be pleased to answer any questions you may have.
Our working hours: Mon. to Fri from 11 am to 1 pm and 2.30 pm to 7 pm
7 (812) 400 03 08